Frequently Asked Questions#
About the Game Itself#
| Question |
Answer |
| Does it cost money |
The base game is free; only cosmetics and battle passes are paid, and neither affects stats |
| Is Chinese supported |
Yes — both Simplified and Traditional Chinese interface and subtitles |
| How many legends are there now |
28, spread across five classes |
| How many maps are there |
Six battle royale maps; the current rotation pool is usually three |
| Do I have to queue as a trio |
You can queue solo and the system fills in teammates automatically |
| How long is a match |
Fifteen to twenty minutes; matches that reach the late game run longer |
| Is there a single-player mode |
No traditional single-player — only solo-queue matchmaking |
| Question |
Answer |
| Which platforms are supported |
PC, PlayStation, Xbox, and Nintendo Switch |
| Is there a mobile version |
There used to be one, but it has been shut down; no mobile version exists now |
| Cross-play |
Supported — console and PC share one matchmaking pool |
| Cross-progression |
Levels, cosmetics, and unlocks carry across platforms |
| Are ranked tiers shared |
No — tiers are calculated separately on each platform |
| Keyboard and mouse vs controller |
Consoles accept keyboard and mouse; you are matched into the corresponding pool |
Account Questions#
| Question |
Answer |
| Can I change my nickname |
Yes — it is changed on the account platform |
| My account was stolen |
Change the password immediately, turn on two-factor authentication, then contact official support |
| Can I move to another platform |
Progress already carries over; no “transfer” step is needed |
| I was banned by mistake — how do I appeal |
File an appeal through official support with your account and match details attached |
| Is account boosting risky |
Yes — sharing your account violates the Terms of Service |
| Item |
Recommendation |
| Storage |
Reserve plenty of install space; updates keep growing it |
| Memory |
Sixteen GB keeps performance reasonably stable |
| Graphics card |
A mid-range dedicated GPU reaches high frame rates at low settings |
| Frame rate first |
Competitive settings should treat a stable high frame rate as goal number one |
| Network |
Prefer a wired connection — wireless noticeably hurts a shooter |
| Latency and packet loss |
On packet loss, check your local network first, then confirm server status |
Controls and Settings#
| Question |
Answer |
| How do I set sensitivity |
Pick an eDPI range first, then fine-tune your zoom multipliers — and re-drill it in the Firing Range after every change |
| Is a wider FOV always better |
A wider view shows more information but makes targets smaller; it is a trade-off |
| Should V-Sync be on |
Competitive players should leave it off to avoid input lag |
| Can controller aim assist be disabled |
Yes, though most controller players keep close-range aim assist |
| Where is the ping key |
Middle mouse button by default; move it somewhere comfortable |
Gameplay Questions#
| Question |
Answer |
| How do I improve quickly |
Lock in two guns and two or three legends to minimize variables |
| Is ranked very different from public matches |
Yes — ranked has an entry-fee system, so dying costs far more |
| When should I start ranked |
Once keybinds and slide-jumping feel comfortable — the earlier you start, the sooner your decisions improve |
| Is winning pure luck |
Luck plays a part, but your top-five rate depends mostly on decisions |
| Do I need voice chat |
No — the ping system handles most coordination |
| What can I do after dying |
Spectate teammates and wait for a respawn; you redeploy once your banner is brought back |
Spending Questions#
| Question |
Answer |
| Do heirlooms have stats |
No — purely cosmetic |
| Is the battle pass worth buying |
If you play regularly, the battle pass is the best value in the game |
| Do unclaimed pass rewards roll over |
No — they expire when the season ends |
| Will limited-time skins return |
Store-rotation items return; collabs and event skins are not guaranteed |
| Do skins affect hitboxes |
No — hitboxes have nothing to do with appearance |
When Something Goes Wrong#
| Situation |
Order of handling |
| Login fails |
Check your platform account status, then check server announcements |
| Frequent disconnects |
Test your local network stability first, then switch nodes |
| Long matchmaking times |
Check the time of day and server region — off-peak queues run noticeably slower |
| Game crashes |
Update your graphics drivers and close background programs that eat resources |
| Cheaters |
Report through the scoreboard after the match; do not discuss specific accounts publicly |
Three Final Tips for New Players#
First, solve “how not to die” before “how to kill” — your top-five rate climbs before your kill count does. Second, fix your drop spots and your main legends; the fewer the variables, the more visible your progress. Third, stop after a run of losses — Apex decision-making is extremely sensitive to tilt, and grinding on usually just accelerates the losses.
Spectating and Recordings#
| Question |
Answer |
| What can I watch after dying |
You can spectate teammates or back out to the results screen |
| Is there an official replay feature |
No — there is no built-in global match replay |
| How do I record matches |
Use the recording tools built into your operating system or graphics card |
| Does recording affect frame rate |
Yes — use hardware encoding and leave headroom under your frame cap |
Common Myths#
| Claim |
Reality |
| Switching platforms means buying content again |
No — cosmetics and unlocks carry across platforms |
| Ranked tiers also carry across platforms |
No — tiers are calculated separately on each platform |
| Skins affect hitboxes |
No — hitboxes have nothing to do with appearance |
| The mobile version is still running |
It has been shut down; no mobile version exists now |
| Heirlooms give stat bonuses |
No — purely cosmetic |
More answers — legend breakdowns, the ranked system, and season updates — are collected in NTGame’s Apex Legends hub.